Privacy Policy
Last Updated: 31 July 2026
Creatricx respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights.
Who We Are
Creatricx is an independently operated digital services business providing IT outsourcing, managed services, SEO, digital marketing, and business support solutions to clients in the UK, Europe, and worldwide.
- Trading Name: Creatricx
- Business Type: Sole Proprietorship / Independent Business
- Registered in: Pakistan (UK & USA registration in progress)
- Email: info@creatricx.com
- Phone / WhatsApp: +44 7882 744463
Information We Collect
We may collect the following types of information:
- Your name, email address, and phone number
- Company name, job title, and project information
- Information submitted through contact, quotation, or enquiry forms
- IP address, browser type, device type, and website usage data
- Cookie, advertising, and marketing preference information
How We Use Your Information
We use your information to:
- Respond to your enquiries and requests
- Prepare quotations and deliver agreed services
- Communicate with clients during and after projects
- Improve website performance, security, and user experience
- Measure advertising and marketing campaign performance
- Meet our legal, regulatory, and contractual obligations
We process your information based on your request, contractual necessity, legitimate business interests, your consent, or legal obligations — depending on the specific purpose.
Sharing Your Information
We may share your information with trusted service providers including hosting, email, CRM, analytics, advertising, payment, and technical support providers — only where necessary to deliver our services.
We may also disclose information where required by law or to protect our legal rights.
We do not sell, rent, or trade personal information to third parties.
International Transfers
Some service providers may process your information outside your country. Where required, appropriate contractual safeguards — such as Standard Contractual Clauses or UK International Data Transfer Agreements — will be used to protect your information.
Data Retention
We retain personal information only for as long as necessary to respond to enquiries, deliver services, maintain accurate business records, and meet legal obligations. When information is no longer needed, it is securely deleted or anonymised.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Restrict or object to certain types of processing
- Withdraw consent where processing is based on consent
- Request portability of your information in a structured format
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please contact us at info@creatricx.com.
Cookies
Our website may use necessary, preference, analytics, and marketing cookies. You can manage your cookie preferences through the cookie consent panel when you first visit our website, or at any time via the "Manage Cookie Preferences" link in the footer. For full details, please see our Cookie Policy.
Children
Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us so we can remove it.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations. The updated version will be published on this page with a revised date.
Contact Us
- Business: Creatricx
- Email: info@creatricx.com
- Phone / WhatsApp: +44 7882 744463